To assist Customer Support for Returns fill out return form here. For all other questions email customerservice@softstartusa.com.

There are 4 ways to contact us:

Check FAQs, Wiring Diagrams, and Instructions. Click here: https://softstartusa.com/support

OR

Open a ticket at: https://www.softstartrv.com/support-ticket

OR

You may also send an email to support@softstartusa.com

OR

You may call us:

FOR SOFTSTARTRV TECHNICAL & INSTALLATION SUPPORT:
Call 561-724-2688
Hours: Mon–Sat, 9:00 AM to 5:00 PM EST — Closed Sundays

FOR SOFTSTART HOME, SOFTSTART MARINE, SOFTSTARTUP, AND ALL OTHER PRODUCT TECHNICAL & INSTALLATION SUPPORT:
Call 915-235-6056
Hours: Mon–Sat, 9:00 AM to 5:00 PM Mountain Time / 11:00 AM to 7:00 PM Eastern Time — Closed Sundays

Mailing Address:

SoftStartUSA
7401 Wiles Road
Coral Springs, FL 33067