Warranty

LIMITED WARRANTY

NetworkRV doing business as SoftStartUSA (“Company”) expressly warrants new products made by it to be free from manufacturing defects for a period of one year from the date of delivery to the original purchaser of our product (“Purchaser”). The Purchaser must notify Company of any defect or malfunction in writing delivered by overnight delivery or certified mail and received within the warranty period in order to secure repair or replacement of the product and, if purchased from Company, the Purchaser must return the product to Company at Purchaser’s expense so that it is received within one day of the expiration of the warranty period. The remedies of repair, refund or full replacement shall be the sole remedies for any warranty claim at Company’s discretion. The Purchaser expressly, voluntarily and knowingly waives the right to claim any implied warranty and any and all claims for consequential damages, which are expressly excluded from this warranty. Any law or court decision of a court of competent jurisdiction requiring the implied warranty of merchantability or any other warranty expressly waived herein, is limited in time to the length of this express written warranty. This Warranty is ineffective if the Purchaser or any user damages the product in his/its possession or fails to use the Product as directed, misuses or abuses the product, submits the product to unreasonable use or otherwise uses the Product in a manner other than as intended. Disputes, if any, arising under this warranty shall be resolved solely and exclusively in the agreed sole court of competent jurisdiction in Broward County Florida. Claims under this Warranty shall be permitted only if a party suffers “actual damage.” Actual damage” is limited to the cost of the product purchased. Consequential damages are excluded from this Warranty. The parties agree to apply Florida law to any disputes between them. Attorneys’ fees, if any, shall not be subject to recovery but shall be borne by the respective parties in the event of filing of any legal action or claim by a consumer or other party claiming under this Limited Warranty or in any other lawsuit or claim. This Warranty is not assignable and shall attach only to Company’s original Purchaser.

The warranty will only be effective during the original manufacturer-supplied warranty period for the air conditioner and shall not exceed the period of the Company three-year limited warranty, (one-year on the SoftStartUp Product) unless extended by special request. The remedies of repair or full replacement of the equivalent or better product, at Company’s discretion, shall be the sole remedies for any warranty claim. Replacements will be made with the same or comparable product or a product of equal or better functionality.  The Purchaser must notify Company of any defect or malfunction in writing delivered by overnight delivery or certified mail or email and received within the warranty period in order to secure repair or replacement of the product.  Purchaser agrees to first seek Warranty coverage for the air conditioning unit from the Seller, RV and AC manufacturers, or any other Warranty applicable to the air conditioner. The Purchaser must return the damaged air conditioning unit along with the Company product installed upon it at the time of the alleged failure to Company or its designee at the Purchaser’s expense so that it is received not less than one day before expiration of the three year Warranty period. Cost of labor is not included in this coverage.

The Purchaser expressly, voluntarily and knowingly waives any and all claims for consequential damages, which are expressly excluded from this Warranty. This Warranty is ineffective if the Purchaser or any user damages the product, air conditioner, compressor, other appliances or product in the Purchaser’s possession or fails to use the air conditioner, compressor, other appliances or product as directed, misuses or abuses the air conditioner, compressor, other appliances or Company product, submits the air conditioner, compressor, other appliances or Company’s product to unreasonable use or otherwise uses the air conditioner, compressor, other appliances or Company’s product in a manner other than as intended.

Disputes, if any, arising under this warranty shall be resolved solely and exclusively in the agreed sole court of competent jurisdiction in Broward County Florida. Claims under this Warranty shall be permitted only if a party suffers “actual damage.” Actual damage is limited to the lesser of the cost of repair or replacement of the product  in Company’s sole discretion. Consequential damages are excluded from this Warranty. The parties agree to apply Florida law to any disputes between them. Attorneys’ fees, if any, shall not be subject to recovery but shall be borne by the respective parties in the event of filing of any legal action or claim by a consumer or other party claiming under this limited warranty or in any other lawsuit or claim.  

This warranty does not cover any damage resulting from improper use, improper installation, or any other cause not arising out of defects in materials or workmanship, and does not cover any use other than by consumers in their homes, boats or RVs.  This warranty gives you specific legal rights; you may have other rights that vary from State to State. 

Legal Information Last Updated On: March 1^st 2025