Tech Support
Returns
To assist Tech Support with customer calls about Returns and Product delivery, Please feel free to call Melanie below from 9:00 am to 7:00 pm EST M-F. It is:954-218-8468
CREATE TICKET
For customer technical support and product questions, kindly fill out a support ticket. Choose below "Create new ticket as guest" if you do not have an account already.
If you to contact us by phone scroll down for numbers.
SoftStartUp Product Support (ONLY): Technical Support: 561-724-2688 Hours: Mon-Sat 9:00 AM to 5:00 PM EST – CLOSED SUNDAYS A Support Ticket is the best option – we have more techs on the support ticket system to assist you. Create a ticket below.
SoftStartRV: Technical & Install Support: 561-724-2688 Hours: Mon-Sat 9:00 AM to 5:00 PM EST – CLOSED SUNDAYS. A Support Ticket is the best option – we have more techs on the support ticket system to assist you. Create a ticket below.
All Other Products: Technical Support: 561-724-2688 Hours: Mon-Sat 9:00 AM to 5:00 PM A Support Ticket is the best option fill out below. Create a ticket below.
SoftStart Home, SoftStart Marine: Technical & Install Support: 915-235-6056 Hours: Mon-Sat 9:00 AM to 5:00 PM Mountain Time/11:00 AM to 7:00 PM Eastern Time – CLOSED SUNDAYS. A Support Ticket is the best option – we have more techs on the support ticket system to assist you fill out below. Create a ticket below.
SoftStart Well Pump Customers - For Support Call Danny 915-235-6056 in El Paso, TX.