SoftStartUp

SoftStartUp – Advanced Power Management for Your Home and RV

SoftStartUp is an innovative plug-and-play device designed to reduce inrush current and manage power surges when starting appliances such as air conditioners, refrigerators, and other high-power devices. By soft-starting these appliances, SoftStartUp allows users to run more equipment simultaneously without overloading circuits or tripping breakers.

IMPORTANT: This product is incompatible with RVs that have an Automatic Transfer Switch installed

• Plug & Play: No installation or wiring required. Simply plug it into your power source and connect your devices.
• Reduces Startup Surge: SoftStartUp reduces startup inrush current by up to 50%, preventing power surges that can trip circuit breakers.
• Portable Design: Compact and weatherproof, making it easy to transport and use in various settings.
• Versatile Compatibility:Works with 30-amp, 50-amp power sources, and small generators.
• Enhanced Protection: Built-in overload protection extends the life of your devices by reducing mechanical stress during startup.
• Quiet Operation: Experience quieter and smoother startups, perfect for a peaceful environment.

• Extended Equipment Life:By reducing the electrical strain during startup, SoftStartUp helps extend the lifespan of your devices.
• Power Efficiency: Optimizes your power supply, allowing you to run multiple appliances simultaneously without overloading your system.
• Cost Savings: Avoid the need for expensive rewiring or larger generators, making it a cost-effective solution for various applications.
  

• Model Number: SSUP50
• Nominal Working Voltage: 110VAC (90~135VAC) & 220VAC (187~266VAC), 1 phase.
• Power Consumption: Less than 3W.
• Maximum Continuous Working Voltage: 135VAC/266VAC.
• Maximum Continuous Working Current: 42A.
• Overcurrent Limit: 50A/1 minute.
• Maximum Non-Repetitive Inrush Current: 200A (<20 ms).
• Maximum Surge Current: 130A (<350 ms).
• Soft Start-Up Time: 1±0.5s.
• Current Consumption: 48mA (capacitive 110VAC, 220VAC).
• Operation Hours: More than 45,000 hours (rated working temperature)
• Dimensions: 30.0 inches in height, 6.37 inches in width, and 2.35 inches in depth
• Weight: 2.5Lbs

Issue: No LED Indicators After Installation

• Ensure all power connections are secure and properly plugged in.
• Verify that the campground power supply is functioning correctly.
• If using a generator, confirm that it is turned on and providing adequate power.
• If the issue persists, contact customer support.

Issue: Appliances Still Tripping Breakers

• Check that the SoftStartUp is installed correctly between the power source and the RV.
• Ensure that the total power demand of your appliances does not exceed the available power supply.
• If using a 30-amp connection, verify that the correct adapter is used.
• Inspect the RV’s electrical system for any existing wiring or breaker issues.

Issue: Air Conditioner Does Not Start Smoothly

• Confirm that the SoftStartUp is connected properly and LED indicators show power availability.
• Check if the generator is operating in ECO mode; if so, disable it.
• Ensure that the air conditioner is within the power limitations of the generator or campground supply.
• If an additional soft starter is installed on the A/C, confirm that it is functioning properly alongside the SoftStartUp.

Issue: SoftStartUp Works on Shore Power but Not with Generator

• Make sure the generator is providing stable voltage output.
• Disable generator ECO mode if active.
• If using an EMS surge protector, verify if a generator bonding plug is required.
• Try resetting the SoftStartUp by unplugging and reconnecting it.

Issue: Dimming Lights When Appliances Start

• Verify that the SoftStartUp is installed in the correct sequence.
• Check if the total power consumption exceeds the available amp capacity.
• Ensure that no loose or damaged wiring exists within the RV’s electrical system.

Issue: Surge Protector Tripping When Using SoftStartUp

• Connect the surge protector directly to the power pedestal before the SoftStartUp.
• Ensure the surge protector is rated for the amperage of your RV’s power system.
• Check for campground power fluctuations that may be causing the surge protector to activate.

General Performance and Benefits

Q: How do I know if my SoftStartUp is working?
A: Look at the LED indicators. Two green lights indicate a 50-amp service, and one green light means a 30-amp connection. You should also notice smoother appliance startups with no tripped breakers or flickering lights.

Q: Will SoftStartUp reduce my RV’s power consumption?
A: It does not lower the normal running power of appliances. Instead, it manages the inrush current at startup to prevent power spikes and interruptions.

Compatibility and Usage
Q: Can I use SoftStartUp with a 30-amp power source?
A: Yes, by using the provided 30-to-50-amp adapter, you can safely connect to a 30-amp supply.

Q: Will it work with my generator in ECO mode?
A: No. ECO mode does not provide sufficient startup power for high-demand appliances like air conditioners.

Installation and Setup
Q: Do I need special tools to install SoftStartUp?
A: No tools are required. It is a plug-and-play device that connects directly between the power source and your RV.

Q: Can I use SoftStartUp in combination with a surge protector and voltage booster?
A: Yes. Plug the surge protector into the power pedestal first, followed by the voltage booster, then connect the SoftStartUp, and finally plug in your RV.

Environmental and Maintenance Considerations
Q: Can SoftStartUp be used in extreme weather conditions?
A: Yes, but avoid direct sunlight in high heat and protect it from freezing water in cold conditions.

Q: Does SoftStartUp require maintenance?
A: It is maintenance-free but should be periodically checked for secure connections and cleaned of dust or debris.

Customer Support and Warranty
Q: What should I do if my SoftStartUp is not performing as expected?
A: Check connections, verify power sources, and consult the troubleshooting guide. If issues persist, contact customer support.

Q: What is the warranty policy for SoftStartUp?
A: The device comes with a 90-day satisfaction guarantee and a 1-year limited warranty. Contact support for claims or technical assistance.