MAP Pricing (Wholesale)

USA Pricing, MAP, Advertising,  And Master Sales Channel Policy

                                 Effective April 1st 2024

SoftStartUSA  Minimum  Advertised Pricing  Policy  (MAP  Policy)
 

SoftStartUSA  (SSUSA)  products  are covered  by this  Minimum  Advertised  Pricing  Policy.  
 
The  products  listed  in  the  “MAP  pricing  and  covered  products”  table  in  the  back  of  this  document  are  covered  by  this  MAP  Policy  and  are  collectively  referred  to  in  this  MAP  Policy  as  “SSUSA  MAP  Products.”  
 
The  minimum  advertised  price  (“MAP”)  for each  SSUSA  MAP Product is as set forth  opposite  such  SSUSA  MAP  Product in the  “MAP  pricing  and  covered  products”  table  in  the  back  of  this  document  (“Internet  & Web Advertising  and  Marketing  Prices”).  This  policy  applies  to  all  customers  of  NetworkRV LLC  (“SSUSA”)  that  purchase  SSUSA  MAP  Products  from  SSUSA  in  The USA  and  sell  such  SSUSA  MAP  Products  online  and/or  in  brick  and  mortar  locations,  who  are  collectively  referred  to  in  this  policy  as  “Retailers.”  
 

Elements  of  this  policy:  
 
1.   Definition  of  “Advertisement:” The  terms  “Advertise,”  “Advertised,”  and  “Advertisement”  mean  a  public  announcement  affirmatively  promoting  an  SSUSA  MAP  Product  for  sale,  whether  such  public  announcement  includes  (but  is  not  limited  to)  an  internet website, social media platform, general discussion board, blog,  or  internet  auction  site;  in  a  catalog,  newspaper,  or  other  type  of  circulated  printed  media;  on  the  radio  or  television;  a  fax;  a  text  message;  a  retail  point-of-sale  display;  or  any  other  public  forum  or  communication  method

2.     Consequences of Violation:  
 
a.    First  offense:  If  a  Retailer  chooses  to  Advertise  an  SSUSA MAP  Product  at  a  price  lower  than  the  individual  product  MAP  for  that  SSUSA  MAP  Product  (an  “Affected  Product”),  or  otherwise  violates  any  of  the  policies  included  in  this  Master  Policy,  SSUSA  reserves  the  unilateral  right  to  discontinue  sales  to  the  Retailer  of  all  products  in  the  same  category  as  the  Affected  Product  (as  shown  in  the “MAP  pricing  and  covered  products”  table  in  the  back  of  this document),  until  SSUSA  has  determined  in  its  sole  discretion  that  the  Retailer  is  no  longer  in  violation. Authorized  Rebates  and  promotions  are  exempt  from  this  MAP  Policy.
b.    Second  offense:  After  the  initial  offense,  if  a  Retailer  chooses  to  Advertise  an  SSUSA  MAP  Product  at  a  price  lower  than  the  individual  product  MAP  for  that  SSUSA  MAP  Product,  or  otherwise  violates  any  of  the  policies  included  in  this  MAP  Policy  or  any  related  policy  in  this  Master  Policy,  SSUSA  reserves  the  right  to  discontinue  sales  to  the  Retailer  of  all   products  in  the  same  category  immediately  for  a  period  of  no  less  than  six  (6)  consecutive  months.  
c.    Repeat  offenders:  Should  more  than  two  violations  occur  in  any  consecutive  six-month  (6)  period,  SSUSA  reserves  the  right  to  immediately  discontinue  sales  to  the  Retailer  of  all  products  in  the  same  category  for  a  period  no  less  than  twelve  (12)  consecutive  months.  SSUSA  reserves  the  right  and  sole  discretion  to  terminate  any  Retailer  who  repeatedly  violates  this  MAP  Policy  and  the  related  policies  contained  in  this  Master  Policy.  

3.    Retailers  should  not  Advertise  SSUSA  MAP  Products  at  prices  below  MAP  prices.  Retailers  will  not  imply  through  Advertisements  that  prices  below  MAP  prices  are  available  for  SSUSA  MAP  Products.  Retailers  will  not  imply  through  Advertisements  that  prices  below  MAP  prices  are  available  at  checkout,  in  the  “shopping  cart,”  or  at  the  point  of  purchase.  These  MAP  prices  are  not  the  minimum  selling  prices,  and  providers  are  free  to  sell  these  products  at  pricing  they  choose, they just cannot advertise those lower than MAP prices.
      
 4.    This  MAP  Policy  has  been  adopted  unilaterally  by  SSUSA,  and  SSUSA  reserves  the  right  to  modify  or  rescind  this  MAP  Policy  at  any  time  at  SSUSA’s  sole  discretion.  SSUSA  neither  asks  for,  nor  will  SSUSA  accept,  any  assurance  from  any  Retailer  that  such  Retailer  will  comply  with  this  MAP  Policy.  This  MAP  Policy  does  not  constitute  an  agreement  between  SSUSA  and  any  Retailer.  No  Retailer  will  have  any  right,  contractual  or  otherwise,  to  enforce  this  MAP  Policy  against  any  other  Retailer  or  against  SSUSA.  
 
5.    SSUSAs  sales,  marketing,  and  customer  service  personnel  have  no  authority  to  modify  or  grant  exceptions  to  this  MAP  Policy.  They  are  not  permitted  to  discuss  with  Retailers  the  enforcement  of  this  MAP  Policy,  including  the  discontinuance  of  sales  of  any  Affected  Product  to  any  Retailer.  All  questions  with  respect  to  this  policy  and  its  enforcement  must  be  directed to:
support@softstartusa.com  
 
6.  SSUSA  advertising  policy : This  advertising  policy  applies  to  all  product  advertising  conducted  by  the  Retailer.  SSUSA  reserves  the  right to  take  appropriate  steps  in  the  event  of  noncompliance  with any  of  these  policies,  up  to  and  including  the  termination  of  the Retailer’s  account.  

7.  Access  and  disclosure:  Retailers  must  provide  a  list  to  SSUSA  of  any  and  all  of  their  current  or  proposed  websites  that  reference  or  sell  SSUSA  products.  Retailers  must  provide  SSUSA   with  any  necessary  passwords usernames,  or  other  methods  to  gain  access  to  these  websites

8.  Definition  of  “Advertisement:”  The  terms  “Advertise,”  “Advertised,”  and  “Advertisement”  mean  a  public  announcement  affirmatively  promoting  an  SSUSA  MAP  Product  for  sale,  whether  such  public  announcement  includes  (but  is  not  limited  to)  an  internet website, social media platform, general discussion board, blog,  or  internet  auction  site;  in  a  catalog,  newspaper,  or  other  type  of  circulated  printed  media;  on  the  radio  or  television;  a  fax;  a  text  message;  a  retail  point-of-sale  display;  or  any  other  public  forum  or  communication  method.    

9.  Sell  new  products  only:  Retailers  must  sell  new  SSUSA products  in  original  packaging.  Retailers  cannot  change,  re-label,  adulterate,  or  misbrand  SSUSA  products.  SSUSA  products  cannot  be  sold  or  labeled  as  “used,”  “open  box,”  or  any  other  similar  descriptors.    

10.  Proper  trademark  usage:  In  order  to  protect  SSUSAs  trademarks,  all  product  names  must  be  reproduced  exactly  as  they  appear  on  our  website  or  in  SSUSAs’  published  product  or  marketing  literature.  
 
11. Reference to this Master  Policy  is  prohibited:  Advertisements may not directly or indirectly indicate that prices and advertisements are subject to a pricing and advertising policy.  

12.  Approved  marketing  materials:  Retailers  may  use  only  those  images,  graphics,  and  videos  that  are  provided  by  SSUSA   or  those  that  have  been  specifically  authorized  in  writing  by  SSUSA and  Retailers  may  not  issue  press  releases  or  make  any  public  statements  that  include  the  SSUSA  name,  or  otherwise  reference  their  relationship  with  any  part  of  SSUSA,  without  first  obtaining  written  authorization  from  SSUSA. 

 13.   Full  legal  name:  A  Retailer  must  display  its  full  legal  name  and the  address  of  its  main  office  location  in  a  manner  that  is  readily  accessible  to  all  visitors  to  any  and  all  of  the  Retailer’s  website(s).  
 
14.   Separate  entity:  The  Retailer  must  state  clearly  on  all  websites  that  the  products  and  services  provided  by  the  Retailer  are  provided  solely  by  the  Retailer  and  are  independent  from   SSUSA.   No  SSUSA  advertising,  merchandising,  or  other  materials  may  be  used  to  sell  other  brands  without expressed  written  permission from  SSUSA..  
 
15.  Untrue  statements  and  claims:  No  untrue  or  misleading statements  or  claims  may  be  made,  such  as  (but  not  limited  to):  
 
•  “Largest  SoftStart  dealer  in  USA” 
•  “Hundreds  of  units  in  stock”  
•  “Only  company  that  services, supports SoftStartUSA’s products”  
 
16 . Social  media/discussion  boards:  Any  advertising  or  other  postings  on  any  social  networking  sites  or  boards  must  be  in  compliance  with  this  Master  Policy.   

17.   Search  engines:  Retailers  may  provide  product  and  price  data  on  SSUSA  products  to  search  engines  for  inclusion  in  search  results  or  shopping  comparisons,  provided  that  such  information  reflects  pricing  at  or  above  MAP  pricing  and  is  otherwise  in  compliance  with  this  Master  Policy.  

18.  Bundling:  Product bundle advertisements. MAP  Products  sold  in  product  bundles  may  not  be  advertised  at  a  discount  unless  the  combined  price  of  the  product  bundle  is  equal  to  or  greater  than  the  sum  of  the  MAP  prices  for  each  individual  SSUSA  product.  For  example,  if  one  SSUSA  MAP  Product  with  a  MAP  price  of  $349.00,  and  a  different  SoftStarter by SSUSA   MAP  Product  with  a  MAP  price  of  $399.00  are  sold  together  the  total  Advertised  price  of  the  bundle  should  be  $748.00  ($349.00  +  $399.00,  respectively).  

19.  Third-party  websites:  All  Retailers  are  NOT permitted  to  advertise  SSUSAs  on  third-party  websites  such  as  Amazon.com.  Retailers are allowed to advertise on their own websites. Such  advertisements  must  comply  with  the  applicable  rules  and  regulations  of  a  third-party  website,  including  any  prohibitions  relating  to  the  offer  and  sale  of  SoftStartUSA products that  include  both  MAP  and  non-MAP  products  (or  non-SSUSA products)  must  include  separate  Advertised  product  pricing  for  each  product  component  included  in  the  bundle,  and  MAP  products  must  have  an  Advertised  price  within the  MAP  guidelines.  Additionally,  SSUSA  products  must  not  be  bundled  with  other  brands  without  the  expressed  written permission  of  the  MAP  Policy  administrator.   SSUSA  reserves  the  right  to  seek  the  immediate  delisting  of  SSUSA  products  from  such  third-party  websites  in  the  event  of  a  violation.  Advertising  on  any  third-party  auction  sites  is  expressly  forbidden  by  this  Advertising  policy.  Any Retailer determined  to  have  offered  or  sold  product  to  any  party  that  offers  or  sells  SSUSA  products  online  via  a  site  which  prohibits  the  offer  or  sale  (or  an  auction  site  will  be  subject  to  the  same  consequences  outlined  in  Section  3  of  the  MAP  Policy.    

 20.  Customer  service  capabilities:  Retailers  must  state  clearly  their  service  policy  on  their  website(s),  including  their  policies  for  handling  warranties  and  returns.  Retailers  must  post  on  their  websites  at  least  one  customer  service  telephone  number  that  is  staffed  by  personnel  during  normal  local  business  hours.  Retailers  must  provide  SSUSA with  a  current  street address  of  any/all  customer  service  and  shipping  facilities.  
 
21. New  product/marketing  initiative  launch  dates:  New  product  launch  dates/times,  events,  and  other  key  product  and  marketing  updates  will  be  communicated  by  SSUSA on  an  ongoing  basis.  When  applicable,  launch  dates  and  times  will  be  clearly  communicated  by  SSUSAs  as  to  when  this  information  can  be  communicated  online  or  in-store  to  consumers.  Retailers  may  not  communicate  in  any  manner,  including  through  any  Advertisement,  any  information  to  consumers  regarding  new  product  launch  dates/times,  events,  or  other  key  product  and  marketing  updates  prior  to  a  specific  launch  date  and  time  provided  by  SSUSA.  It  is  the  responsibility  of  the  Retailer  to  confirm  the  dates  and  times  on  which  information  can  be  released  to  consumers.  A  violation  of  this  section  18  will  result  in  an  immediate  suspension  of  sales  of  the  relevant  new  product  for  a  minimum  of  six  (6)  months.  

22. Rebates/coupons:   Retailers  may  not  include  individual  or  multiple  SSUSA products  in  any  Advertised  promotion  (such  as  a  discount  or  rebate  on  all  purchases),  unless  the  gross  Advertised  prices  of  the  SSUSA  products  are  at  or  above  the  individual  MAP  pricing  for  such  products.    

23. The Amazon Transparency program is in effect. If authorized, you will be required to place labels on each SoftStartUSA Product box that is for sale on Amazon USA.  If you attempt to ship product to Amazon without these labels, Amazon will return the product to you.   NOTE: We do NOT offer Transparency labels without you specifically requesting them.  Currently Amazon is off limits to all Retailers and Resellers. Consider this your only notification.

 MAP Pricing

SoftStartRV  MAP  Price:  $299.USD USD

SoftStartUp MAP Price $595.00 USD

SoftStartHome 6T MAP Price $395.00 USD

SoftStartHome 3T MAP Price $349.00 USD

SoftStartMarine MAP Price $395.00 USD

 Product Pricing, Retail

Prices on our Company website(s) and quoted to customers may change at any time without notice for any reason including unforeseen cost increases of imported products and raw materials, currency fluctuations and the discontinuation of price incentive programs. If you have ordered but not yet paid for a product, we guarantee the price for one month after delivery.

Risk of Loss

NetworkRV LLC., DBA SoftStartUSA (“Company”) assumes the risk of loss for the goods shipped until picked up by the carrier selected by Purchaser.

Once goods leave the offices of Company, the risk of loss shifts to Purchaser because title to the goods passes to Purchaser at that time.

 This means that lost packages are the responsibility of the Purchaser and/or its carrier.

Shipping information is forwarded to the Purchaser with confirmation of carrier package pickup and may be used to track shipments directly on carrier websites.

 California Proposition 65 Warning

WARNING   This product can expose you to chemicals including lead, which is known by the State of California to cause cancer, birth defects or other reproductive harm. Exposure to lead during pregnancy can affect brain development and cause learning and behavior problems for the child.  Exposure to lead can harm the reproductive system of men and women.  Exposure to lead and lead compounds may increase cancer risk.  The wires of this product contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. For more information go to www.P65Warnings.ca.gov.

WARNING   This product is adapted for use with portable generators powered by natural gas, propane or gasoline.  Operating generators can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. Exposure to carbon monoxide during pregnancy can affect the baby’s brain development and cause loss of pregnancy.  When generators are not properly ventilated, they produce carbon monoxide gas which can cause death in higher concentrations.  To minimize exposure, avoid breathing exhaust and operate your generator in a well-ventilated area and wear gloves or wash your hands frequently when servicing your generator. For more information go to

www.P65Warnings.ca.gov.