
Real U.S. based Tech Support team

THE TEAM
The Editor and Co-Founder – Doug Curtis:

Doug Curtis is the Co-Founder of SoftstartUSA. His passion is to design, engineer and manufacture smart, innovative products to help homeowners, RVers and boaters.
Managing Partner, Co-Editor & Co-Founder – Brian Gibson:
Brian is a marketing expert, consultant, author, and speaker who helps business leaders drive growth through practical and profitable strategies. He has written bestselling books, including No Marketing Excuses and Doing Business on the Internet, and has educated executives worldwide through seminars and consulting.
With experience in over 96 countries and clients like IBM, FedEx, and NASA, Brian is a sought-after expert in marketing and business development. Originally from England and now based in Florida, he continues to help businesses optimize strategies, enhance customer experiences, and achieve lasting success.
Peter Austerfield - Key Accounts Manager
John Bowman - Customer Service Technician
Involved in the RV industry for over 40 years: Dometic sales rep for 25 years, Full time RVer for 8 years, 5th season providing SoftstartRV tech support. "I look forward to assisting you with your product selection, installation or technical needs".